OWP will be closed from 4:00 pm on Friday, December 20, 2024, until 8:00 am on Thursday, January 2, 2025, for Winter Break.
(All times are PST.)
For students in Canada: Due to the ongoing Canada Post strike, please use UPS or FedEx to return your scantrons for grading. You may take your exams online even if you received paper exams.
If exams are submitted: |
Course certificates will be mailed: |
By December 13th |
By December 20th |
After December 20th |
Early January |
Please note: Postmark dates will not be honored.
Water and Wastewater Terms Beginning B
A B C D E F G H I J K L M N O P Q R S T U V W Y Z
benchmarking
A process an agency uses to gather and compare information about the productivity and performance of other similar agencies with its own information. The purpose of benchmarking is to identify best practices, set improvement targets, and measure progress.