On-line Order Form
CEUs
Objective
Contents
Cost
OWP Home page
Current Edition: 1st Edition, 1998
This course is worth 3 CEUs (30 contact hours)
This manual is designed to assist collection system agencies
in evaluating the adequacy and effectiveness of their O & M
programs and identify areas where improvements could be made.
- Detailed system and operations data from 13 high-performing
collection system agencies. This information can be used as
benchmark data for developing performance indicators and making
performance comparisons between agencies. The data presented
relate to sewer maintenance, pump station and force main
maintenance, emergency response, planning and scheduling and work
order control, level of service provided to users, control of
infiltration/inflow and sanitary sewer overflows, equipment,
finance, personnel, safety, and regulatory compliance.
- Procedures for evaluating the adequacy and effectiveness of
existing O & M programs through the use of critical
performance indicators such as stoppages per 100 miles of gravity
sewer, complaints per 100,000 population served, and response
time for service requests.
- Information on how to establish an effective collection
system O & M program that will maintain the functional and
structural integrity of the collection system.
- Suggested procedures to identify problems and select methods
for improving the performance of collection systems in such areas
as inspection, cleaning of sewers, pump station and force main O
& M program, control of infiltration and inflow sources,
underground repair, rehabilitation, emergency response, and data
management.
- Case histories detailing how top performing agencies achieve
high levels of performance.
$49.00 Manual (Californians add 7.25% sales tax, or $3.55)
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