A.A., Microsoft Engineer, MTI College of Business and Technology, Sacramento, 2002
Microsoft Certified Professional, Windows 2000 Professional
A+ Certified
AA., Studio/Graphic Art, American River College, Sacramento, CA 1987

Network and System Support Technician, CSUS Office of Water Programs, 2001 – present

• Network maintenance and upgrades
• Desktop support, maintenance and upgrades
• Computer technical liaison for OWP Research and Education offices
• Webmaster for OWP website

Insurance Coordinator, The Prosthodontic Dental Group, Sacramento, CA, 1996 – 2001

• Maintained, upgraded, and repaired office computer systems
• Responsible for desktop and server support
• Responsible for all insurance accounts receivable, and account justification