Following completion of Video 9 and Chapter 9, students should be able to:

1. Determine and improve the financial stability of their small water system.
2. Administer water rates and charges.
3. Establish a revenue base.
4. Allocate costs of O&M.
5. Determine and present rates to rate payers.
6. Develop funding for replacement and capital improvements.
7. Locate and apply for financial assistance.

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