Following completion of Chapter 11, students should be able to:

1. Discuss the importance of developing an emergency response or contingency plan for their utility.
2. Define the term vulnerability assessment and give examples of a few typical system vulnerabilities.
3. List the steps in conducting a vulnerability assessment.
4. Decide who will be responsible to do which tasks in dealing with an emergency and make assignments of authority.
5. Assemble an emergency phone list that reflects the needs and concerns of their utility and make it readily available to all staff.
6. Establish a mutual-aid agreement with a neighboring facility outlining what kind of help they will provide one another during emergencies and what that help will cost.
7. Develop emergency response plans for their utility that target the various types of emergencies to which their utility could be exposed, including those emergencies that involve hazardous materials.
8. Prepare a form to be used in filing an emergency action report after an emergency.
9. Conduct an emergency planning drill at least once a year to test their plan and to give their employees practice so that they will know what to do in an emergency.
10. Begin to prepare an emergency response plan today, if they have not already done so.

Close